Why Are Dictations Not Going To ShadowScribe For Transcription

This article will explain some common causes for dictations to go to transcription within the standard editor rather than going to the ShadowScribe editor.

The clinician is not configured for ShadowScribe

InCommand > Client Maintenance > User Maintenance > Edit User > Dictating Clinician Options > Preferred Transcription Format.

Set the format to "Structured"

User structured.jpg

The document is not configured for ShadowScribe

InCommand > Client Maintenance > Document Types > Edit Document Type > Document Type Information > Preferred Transcription Format.

Set the format to "Structured"

Doctype structured.jpg