Watermark Not Appearing When Using Print Selected Or All Buttons


This article will explain a solution to the problem in Internet Explorer 8 where the appropriate watermark is not appearing when using the Print Selected or Print All buttons. Watermarks typically appear when files are printed before they have been completed by the clinician or when an additional copy is made. If there is a watermark that should print, it will be visible in the transcription viewer when reading a transcription (but not in the editor).

Please see the picture below for an example of the "Preliminary" watermark that appears on transcriptions before they are authenticated. It is light gray, diagonal text which appears under the transcription text (text has been marked through in image).

Watermark2.jpg

If this watermark is supposed to appear, but is not when using the Print All or Print Selected buttons (shown below), there is a setting in Internet Explorer that will solve the problem.

Printselected all.jpg

1. In internet explorer click on the Tools Menu and select Internet Options, shown below:

Intopt IE8.jpg

2.Select the Advanced Tab and scroll down in the settings to the option: Printing > Print Background Colors and Images, and then press OK.

Print background IE8.jpg

The watermark will now show when printed using the Print All and Print Selected buttons.