This article explains the retention time for voice files and patient information in the Nuance database. This is to help keep our database healthy and eliminates any unnecessary information build-up.
1. Audio / Dictation (voice) files:
2. Patient information files:
For Example: A patient is scheduled to see a doctor on Feb. 1st and March 1st, if no other appointments are scheduled, the patient information would be deleted out of our database on March 31st ( 30 days after his last appointment date ). If an appointment were scheduled for April 1st at some point before March 31st, the 30 day count will start over from April 1st.