This artical will discuss how to unlock a transcription so that you can deliver it to the client or send it to QA.
Transcriptions are typically locked when an MT wants to ensure that an incomplete job will not upload even if it is marked as Done. However, sometimes a transcription is inadvertantly locked because the wrong key press combination was used.
For whatever reason when a transcription has become locked, this article will show you how to identify it and unlock it.
How to Identify If a Transcription Is Locked
If a transcription is locked, it will have a "Lock " icon half way down on the far right of the screen, for the TID that you are working on.
How to unlock a Transcription:
There are two main ways to unlock a transcription.
After you have unlocked the transcription you should now be able to send the dictation as normal (Mark as Done if not already, then press Next or Upload Completed Transcriptions).