Make sure you are using Internet Explorer, if you are using another browser (example: Mozilla Firefox) you will not be able to login.
If you are using Internet Explorer and are unable to login, look for a paragraph below the login fields that refers to installing a component. This will need to be installed to be able to login.
Also verify you are using the correct username, password, and company code. If you need assistance with verification of your login credentials, please contact your transcription company.