How to Make Print Template Background Images and Colors Show

In IE, sometimes background colors will not show on print preview. Check if this setting is on first in Page Setup:

  1. Open a Print Preview in InQuiry.
  2. Click on the paper-gear icon to open Page Setup.
  3. Check "Print Background Colors and Images"

Print.jpg

Ref: http://www.peernet.com/image-printer-internet-explorer-missing-color-and-images/

If that does not fix the problem, send the ticket over to Print Templates to look. See How To Submit A Print Template Request.