1. You can find the user settings for the user under the Maintenance Tab > Transcriptionist Tab
2. Find the user (you can use the “Find Transcriptionist” Sub-menu if needed) and edit.
5. To reset the password to the Transcription Companies' Default password, go under Maintenance > Defaults > Password Options
6. To "generate temporary password", click on the "generate temporary password", the temporary password will appear. Click on SAVE