How To Reset InCommand Passwords

This article will discuss how to reset a user's InCommand password.

1.  You can find the user settings for the user under the Maintenance Tab > Transcriptionist Tab

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2.  Find the user (you can use the “Find Transcriptionist” Sub-menu if needed) and edit.

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3.  Verify that the user name matches the one give by the user.

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4.  Reset password by inserting the Transcription Companies' Default password or by "generate temporary password" option.

5.  To reset the password to the Transcription Companies' Default password, go under Maintenance > Defaults > Password Options

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6.  To "generate temporary password", click on the "generate temporary password", the temporary password will appear.  Click on SAVE

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