Emdat Mobile brings documentation convenience and cost-savings and meets complex workflow demands
- Support the unique workflows required of an academic environment
- Reduced documentation costs by 40% with the use of robust templating
- Condensed implementation timeline with satisfied clinicians
- Real-time dictation uploads eased workflow and accessibility of data
Midwest Orthopaedics at Rush (MOR), a private orthopedic medical practice affiliated with Rush University Medical Center in Chicago, is widely recognized as the regional leader in comprehensive orthopedic services. Forty physicians and 300 employees in six Chicagoland locations provide full service musculoskeletal care to 55,000 patients yearly, generating six million annualized lines of transcription.
Seeking a mobile platform for clinician documentation, MOR found their complex academic environment presented unique challenges. Patient visits often involve multiple clinicians — attending physicians, fellows, residents, nurses, physician assistants and medical students — and only Emdat's unique functionality could allow all team members to participate in the documentation process. With Emdat, the busy practice could not only more effectively manage fellows'/residents' involvement in documenting, but also support their mission to teach students of all levels. Additionally, Emdat had the flexibility to address process and workflow issues. With Emdat Mobile customized to mirror their intricate workflow, documentation could be dictated, routed appropriately, and then authenticated by team members at any time from any location, speeding completion.
Available for both iPhone and Android devices, Emdat Mobile allowed physicians to use one primary device — the smartphone of their choice — for all communication and documentation, eliminating the need to manage and maintain a digital recorder. Physicians were no longer tied to a device that they wouldn't normally have with them. Additionally, by uploading dictations individually upon completion, physicians and staff enjoyed real-time data and freedom from the task of docking or syncing devices. What's more, the mobile app presents physicians with their daily schedule that can serve as a work list. Tapping on an appointment displays patient demographics, past transcriptions and dictations templates — a rich environment for creating documentation.
MOR executed a phased rollout and transitioned providers to Emdat Mobile on a physician by physician basis. The training process was condensed — Emdat Mobile is extremely easy to learn, and new clinicians were up and running quickly. Success with early adopters validated the switch and encouraged subsequent physician buy-in.
Beyond the administrative benefits, Emdat's robust templating capabilities delivered on the promise to reduce documentation costs. A vast library of dictation and document templates generates content that not only prompts clinicians for content, but also quickens the task of dictation. Less typing is required, documents are returned faster, and transcription fees are controlled.