Being in the medical transcription field for so long, I'm always fascinated by the different processes that clinics use to document visits, and I almost always bring up dictation to them.  Maybe I'll talk to the right person and get a sale out of it, but that's not my primary goal.  My goal is to understand real-world examples of how people are doing medical documentation, so that we can improve our product.

I recently had a doctor's appointment, and noticed that there was a computer in the exam room with me.  The nurse came in, took my vitals, entered them in on the computer, and left.  When the doctor came in, he worked with me for quite some time, and entered his findings into the computer.

Instinctively, I asked the doctor if he ever dictated any of his notes.  He said that the policy at their clinic was to not do this, and that more and more facilities are moving to EMRs.  I told him what I our company did, and we talked about the pros and cons of their methods.  He was definitely spending more...