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Customer Service and Support

"Emdat customer service is wondeful. The staff that answers the help desk lines are always willing to help you and if they can't help you they know where to go to get you the help you need. If they say they will call you back they do call you back. I never worry when I call there that I won't get the help I need to take care of my problem."

Kara Gideon

Medical Transcription Director

Springfield Clinic

Shadowlink

Shadowlink allows medical facilities to interface with Emdat. Whether transferring ADT (Admission, Discharge, Transfer) information, importing patient schedules or receiving transcriptions back into an EMR/EHR, Shadowlink safely and securely automates the entire process. By accessing information providing by a RIS, HIS, EMR or Clinical Repository, transcriptions can be completed and delivered more quickly and accurately.

All interfaces are custom written by Emdat's interface team at no charge. Emdat has successfully interfaced with over 400 systems.

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Sales: 1-866-GO-EMDAT or sales@emdat.com | Support: 608-270-6400 or Support Ticket

Customer Service and Support

Kara Gideon Medical Transcription Director Springfield Clinic

Shadowlink

Kara Gideon

Medical Transcription Director

Springfield Clinic