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"We have been using EMDAT as an MTSO for around eight years. We have been very pleased with the ASP model and, for us, it represented the very best of possibility of a platform from which to serve our clients. In the time we have used them, we have found the company to be committed to taking suggestions, making significant upgrades and adapting over time to a changing environment, continuing their effort to maintain a dynamic and significant place in the medical environment. It has been a pleasure to work with a company filled with knowledgeable and talented people, but also to have ready access to its leadership, including its co-founders."

Gary Hedges

Bridge Documents

Emdat’s History and Founders

Searching for an integrated dictation and transcription system is nothing new to the founders of EMDAT — Steve Palmisano, Jeff Olver and Kevin Saliga had all experienced the struggles of implementing separate dictation and transcription systems, each associated with significant costs.

In the mid-1990s when Steve was CIO for a large multi-specialty group, he was yet again disappointed by the group’s dictation and transcription services. His staff set out to find a solution that incorporated dictation, transcription and a repository that enabled clinicians to view transcriptions online for anytime, anywhere access. This search proved fruitless—no such solution existed in the healthcare industry at the time.

In 1998, Steve met Jeff and Kevin, both professionals in the healthcare industry, to discuss the idea of creating an integrated dictation and transcription system that housed all information on secure servers for easy 24-hour access by clinicians. Over the next year, the three founders developed EMDAT, enabling medical facilities to purchase one system that fulfilled all of their dictation and transcription needs. With this one solution, clinicians can dictate, sign and access their dictation and transcriptions securely online, anytime.

Keeping in mind their experiences as healthcare professionals, the founders have continued to maintain four essential principles as EMDAT continues to gain momentum in the industry: no upfront costs or maintenance fees; no contracts allow clients to cancel at any time should they be dissatisfied; the ability to choose your transcription company to fit your needs—over 260 transcription companies are on the EMDAT network, and no complicated instructions or hours devoted to training—the system is intuitive and user-friendly for any facility or practice.

Since 1999, the EMDAT solution has been implemented in 2,600 medical facilities and groups with over 100,000 individual users.

STEVEN PALMISANO

Steven Palmisano is the co-founder and CEO of EMDAT, Inc, the industry leader in Web-based transcription solutions. Palmisano has over 27 years of experience with healthcare information systems, and much of that time has been spent working with doctors, medical staff, and administrators to enhance their transcription process, a first but critical step towards implementing an EMR. His years as a Chief Information Officer with major healthcare providers offered him insight into transcription services from a provider’s point of view, as well as an understanding of administrative and operational issues confronting health care practitioners. In 1993, he initiated research into methods for transforming paper medical records into electronic files, and it was from that research that EMDAT was born.

During his career, Palmisano was Chief Information Officer at NeuroSource, Inc., a practice management company, and Medical Associates, P.C., a large multi-specialty clinic. Palmisano also served as Director of Information Technology at Frye Regional Medical Center in North Carolina, and as Regional Information Systems Director for the largest medical practice management company at the time.

KEVIN SALIGA

Kevin Saliga is the co-founder and VP of Application Development of EMDAT, Inc, the industry leader in Web-based transcription solutions. Saliga has over 17 years of experience in application development, and 11 years of experience in developing solutions for the medical industry, writing and managing development of solutions for transcription, medical records processing, and other clinical related processes. Combining all that he learned from his experience in developing systems for other medical institutions, along with radically new ideas brought to him by the other founders, and the advancement of technology, EMDAT's application suite was designed as a one-of-a-kind solution.

Prior to joining EMDAT, Saliga managed development at NeuroSource, Inc., a practice management company, and Medical Associates, P.C., a large multi-specialty clinic.

JEFFREY OLVER

Jeffrey Olver is a co-founder and VP of Technology of EMDAT, Inc., the industry leader in Web-based transcription solution platforms. Olver has over 23 years of experience in healthcare including 10 years with the American Hospital Association. Olver is a graduate of the University of Wisconsin-Madison computer science program. Olver's experience in implementing and maintaining practice management and EMR's from the clinical perspective has been instrumental in the design of EMDAT’s suite of tools for the convenience, cost savings and ease of use from the healthcare provider perspective.